Equipment: One 25-Ton Rental Air Conditioner
Industry: Manufacturing
Location: Texas
Emergency HVAC Failure at Texas Manufacturing Plant – When the permanent HVAC system failed at a manufacturing plant in Texas, operations abruptly stopped. The failed system was critical—it specifically cooled the electronics and control center room, which managed all of the facility’s operations. Without proper temperature regulation in that room, the plant’s control systems were rendered inoperable, stopping production, disrupting revenue, and idling the workforce.
Rapid Emergency Response – The plant’s team quickly contacted their mechanical contractor, who assessed the situation and determined that the HVAC unit required extensive repairs—or potentially a full replacement. With production halted and customer commitments at stake, resuming operations became an urgent priority.
Fortunately, a quick search led them to REIC Specialty. Although the nearest available unit and technicians were five hours away at a Cahill facility, the REIC team immediately began coordinating logistics and preparing for deployment without delay.
Sizing the Solution and Getting on the Road – Before dispatching, a video call was conducted to assess the plant’s cooling requirements. It was confirmed that a 25-ton rooftop unit was needed to cool the electronics room—a perfect match for a 25-ton unit Cahill/REIC had ready for deployment.
The unit was quickly loaded onto a truck, supplies were gathered, and technicians began the five-hour journey to the plant.
Installation and Activation – Upon arrival, the manufacturing staff had already identified the ideal location for the temporary unit. This allowed efficient placement of ductwork to direct cool air into the electronics room. REIC technicians swiftly ran ducting and power lines, while a local electrician handled the electrical connection to the facility’s power supply.
Same-Day Solution, Satisfied Customer – The cooling system at the plant failed that morning. By sundown, Cahill/REIC Specialty had evaluated the situation, mobilized a team and equipment within five hours, and installed, connected, and activated a fully functional temporary AC system.
This rapid deployment is the definition of emergency response—and precisely what the customer needed. Operations were restored the same day, minimizing downtime and earning high praise from the plant’s team.
